With the objective of addressing ethnic and religious conflicts in the country, NPC launched a pilot project to promote pluralism through inclusive service delivery. Under this project, NPC facilitated development of the Certificate course “Sustaining Peace through Pluralism and Inclusive Service Delivery”. The Course curriculum has been fully developed by a panel of university academics with logistical support from NPC. The key target is to deliver this course to front-line government officers who are the interface between the general public and the delivery point of inclusive services. It is expected that with this course the quality and efficiency of inclusive services will improve in a non-discriminative manner over the time.
In order to induce front-line government officers to take this course, it is necessary to have good accreditation/recognition and therefore, NPC wishes to deliver this course through the university system.
Project Goal
Promotion of pluralism and inclusive service delivery through frontline government officials to ensure that ethnic and religious grievances are minimized.
Objective
Enhancing the role of the local universities in promotion of inclusive service delivery, Pluralism and Peacebuilding skills.
Who can apply?
- 1. Government Servants (GS)
- 2. Development Officers
- 3. Women Development Officers
- 4. Child Protection Officers
- 5. Probation officers
- 6. Officers in the Planning Service
- 7. Officers working in the Plantation Sector and other marginalized groups
- 8. Officers in the Agricultural Service
- 9. Officers in the Sri Lanka Administrative Service
The key target group is front-line government officials in the Eastern province. However, the University has the discretion to accept limited number of applications from other groups such as civil society activists.
Organizations
Eastern University, Sri Lanka in collaboration with The National Peace Council of Sri Lanka
Duration of the Course |
Mode of Delivery |
| 6 Months | Hybrid mode |
|
|
Medium of Instructions |
Credit Value |
| Tamil | 15 Credits |
Course Modules
- 1. Inclusive Service Delivery
- 2. Nonviolent Communication for Service Delivery
- 3. Service Delivery in Plural Societies
- 4. Street-Level Bureaucrats and Service Delivery
- 5. Field Practicum
Course prerequisites
In order to undertake this certificate course, students must have work experience in the government service delivery sector. The main target audience is the frontline government staff members. However, undergraduates of the respective university are also encouraged to follow this certificate course if S/He is willing to join the government sector in future.
Mode of Assessment
The University will use two/three assessment methods to evaluate students in this certificate course.
Attendance
Above 80% of the total course hours